1. Executive Overview & Data Controller Identification
Rankberry Media Ltd. ("Company", "we", "us", or "our"), operating the domain rankberryrankltt.courses, respects your individual privacy rights and is strictly committed to protecting personal information collected through our online learning infrastructure, masterclasses, API sandbox tools, and website interfaces.
For the purpose of the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the EU GDPR, Rankberry Media Ltd. acts as the Data Controller responsible for processing your personal credentials.
2. Information We Collect
We process personal data through direct interactions and automated telemetry systems:
- Identity & Contact Information: Name, professional job title, company affiliation, official email address, phone number, and billing mailing address submitted during course registration or contact inquiries.
- Transactional Data: Payment verification tokens, order history, course enrollment records, and invoice metadata (credit card details are handled via PCI-DSS compliant third-party payment gateways).
- Technical Telemetry: IP address, user-agent details, browser fingerprinting, course module completion rates, quiz responses, and interaction session timestamps.
3. Lawful Basis for Processing
We rely on several lawful bases under Article 6 of the GDPR:
- Performance of Contract: To grant course platform access, process tuition fees, issuing educational certifications, and managing customer service inquiries.
- Legitimate Interests: To improve our Generative Search strategy content, secure our server infrastructure against automated attacks, and conduct enterprise analytics.
- Legal Obligations: Compliance with statutory tax, accounting, and anti-fraud regulations in the United Kingdom.
4. Data Retention & Third-Party Disclosure
We retain personal data only for as long as necessary to fulfill the educational services requested or to maintain legal audit logs. We do not sell, rent, or trade student personal information to commercial third-party brokers. Data may be shared with trusted infrastructure providers including hosting servers, payment gateways, and transactional email systems bound by Data Processing Agreements (DPAs).
5. Your Individual Legal Rights
Under statutory data protection laws, you possess the right to:
- Request access to digital copies of your personal data held by us.
- Request immediate rectification of inaccurate or outdated personal information.
- Request complete erasure ("Right to be Forgotten") subject to regulatory retention limits.
- Restrict or object to processing activities grounded in legitimate interest.
To exercise any of these rights, please contact our Data Officer directly at: [email protected].